POLICIES
Here are a few simple policies to help make your experience a better one.
COVID-RELATED:
- I'm happy to wear a mask during your session if that would be more comfortable for you. Just ask.
- I test 2x a month or more frequently. I am fully vaccinated and up to date.
- If you are feeling ill, showing symptoms (cough, difficulty breathing, fever), or have been diagnosed with someone who is COVID-positive, please stay home. Let me know by texting 857-928-9085 and I'll be happy to reschedule you.
- Session room (including table, doorknobs, seating, any equipment used, etc) is disinfected after each client. Hand sanitizer is available.
- Client confidentiality is paramount. I do not share anything discussed with clients in any way that would identify them, nor do I name clients of mine - that disclosure is entirely up to you.
- I'm careful about maintaining good professional boundaries and ask that you respect that as well.
- Tips are welcome but not expected. All clients receive the same level of excellent service from me.
- Sessions must be booked at least 24 hours in advance. No same-day bookings.
- If you're running late, please let me know as soon possible so I know you're on your way.
- Late arrivals will be charged for the full session booked; no pro-rating.
- If you can't make your appointment, contact me as soon as possible at 857-928-9085.
- Cancellations with less than 24 hours notice may still require payment in full.
- In the case of no-shows, I reserve the right to charge the full amount for the session missed.
- After the second no-show, sessions must be paid in full at the time of booking.
- Because I have my own studio, I don't often do outcalls, but in rare cases I can come to you, for a $20-$50 surcharge.
- I may be open to trade (for a service or product of equivalent value, arranged at time of booking).
- I always hold a certain number of low-income sliding scale spots. Low-income appointments must be discussed ahead of time, and generally won’t be less than 50% of the value of the massage session.